I have to be honest with you.

Your customer support has been awesome. You have supported me when I called and sent me new products to try.

However, I have not used the device for over a week. I was not always able to get a tight-enough fit to completely stop the leaking.
As a result, I developed redness and sores that I am now treating with cortisone cream and warm compresses to help the discomfort dissipate.
Once that clears up, I may try using the device again.

4-27-2020 update
I have started using the product again finally figuring out the proper use of the device and wearing it 6-12 hours per day. It feels great to be dry.

The redness and soreness has disappeared and using pertroleum jelly to help prevent any discomfort when i am using the device.
Thanks again - John V.

The service and helpfulness of the staff (Nadine), whom I have spoken with several times, as well as the quality of the device, are excellent

I'm changing my rating to a 5 STAR. I wrote a 1 star review the day before, but was contacted by a company representative who explained the issue with the companies changing their system. My issue was taken care of immediately with no problems. I highly recommend this company for all of your needs and concerns. Thank you.

Although I have a need for this item; I am unable to give you a review at this time due to a prolonged stay in Hospital.
Robert Godson.

Since the purchase of the pasty cuff in May 2021, I have found that the daily utilization of the cuff (12 hrs) to serve in a functional and effective manner, no complications whatsoever. The cuff is a well-made, professional product that has served me well over the last 4 months. The professionalism exhibited by the staff and the website is to be commended. Their pricing is cost-effective for the value obtained from the use of this cuff. The company provides excellence instructions for usage and when followed they should receive satisfactory results from use of this product. Based on my active lifestyle and use of this product over the past 4 months, I anticipate the lifetime of this cuff at 5 to 6 months. Accordingly I ordered a 2nd cuff. Many thanks to PaceyCuff for this fine product.

Switching to the Pacey Cuff, and away from the clamp definitely provided more comfort and very good urine control. Being able to adjust bottom pad location on the strap, gave some additional control over the sizing and function of the Cuff.

Comfortable and effective

Excellent service. Got wrong size and the new one is on its way.

Think it would have worked perfect but it is too small.

The service I received was wonderful, and really made me know that I made the right decision to purchase my pacey cuff.

I got my measurements wrong, and after speaking with you, I received another unit in 3 days, it fit's and work's great. thank you so much.